Refund policy
Returns & Refunds Policy
All Sales Are Final
Thank you for shopping with So-Me Shop. Please note that all sales are final. We do not accept returns, issue refunds, or offer exchanges for any reasons—including change of mind, incorrect size selection, or buyers remorse. Please review your cart and order details carefully before completing your purchase.
Thank you for shopping with So-Me Shop. Please note that all sales are final. We do not accept returns, issue refunds, or offer exchanges for any reasons—including change of mind, incorrect size selection, or buyers remorse. Please review your cart and order details carefully before completing your purchase.
Exceptions for Damaged or Defective Items
The only exception to this policy is if an item arrives damaged, defective, or incorrect. In these rare cases, we will gladly issue a replacement.
The only exception to this policy is if an item arrives damaged, defective, or incorrect. In these rare cases, we will gladly issue a replacement.
How to Report an Issue:
- You must notify us within 48 hours of the package delivery date.
- Email support@so-meshop.com with your order number and clear photographic proof of the defect or damage.
- If approved, we will provide a prepaid shipping label to return the item. Upon receipt, we will ship a replacement or issue a refund to your original payment method.
Items reported after 48 hours of delivery are not eligible for replacement or credit under any circumstances.