Shipping policy
Shipping & Delivery Policy
Order Processing Time
All orders are processed and shipped within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day. You will receive a notification once your order leaves our facility.
All orders are processed and shipped within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day. You will receive a notification once your order leaves our facility.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2 business days
Note: Delivery times are estimates and start from the shipping date, not the order date. we are not responsible for carrier delays.
International Shipping
We ship to Canada, the UK, and Australia. Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. These charges are the customer’s responsibility.
We ship to Canada, the UK, and Australia. Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. These charges are the customer’s responsibility.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us that includes a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become active.
When your order has shipped, you will receive an email notification from us that includes a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become active.
Damaged or Missing Packages
If your order arrives damaged, please email us immediately at support@so-meshop.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work toward a satisfactory solution.
If your order arrives damaged, please email us immediately at support@so-meshop.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work toward a satisfactory solution.